The website www.roibos.com uses its own and third-party cookies in order to offer a better quality of our service and improve the user experience in browsing our website.
In the case of blocking the use of certain cookies for the navigation of this website it may cause that some of our services do not function correctly or are not available.
What Are cookies?
Cookies are small files which are stored on your computer, they hold a modest amount of data specific to you and allows a server to deliver a page tailored to you on your computer, hard drive, smartphone or tablet (hereinafter referred to as, “Device”). Later on, if you return to our Website, it can read and recognize the cookies. Primarily, they are used to operate or improve the way our Website works as well as to provide business and marketing information to the Website owner.
What Types of Cookies does our Website Use?
Depending on what entity manages the computer or domain from which the cookies are sent and processed:
1. First party cookies: these are sent to your Device from a computer or domain managed by us and from which the service you requested is provided.
2. Third party cookies: these are sent to your Device from a computer or domain that is not managed by us, but by a separate entity that processes data obtained through cookies.
Depending on the amount of time you remain active on your Device, these are the following types of cookies:
1. Session cookies: these are designed to receive and store data while you access the Website. These cookies do not remain stored on your Device when you exit the session or browser.
2. Persistent cookies: these types of cookies remain stored on your Device and can be accessed and processed after you exit the Website as well as when you navigate on it for a pre-determined period of time. The cookie remains on the hard drive until it reaches its expiration date.
According to their purpose cookies can be grouped as follows:
1. Technical cookies: these cookies are strictly necessary for the operation of our Website and are essential for browsing and allow the use of various features. Without them, you cannot use the search function, compare tool or book other available services on our Website.
2. Personalisation cookies: these are used to make navigating our Website easier, as well as to remember your selections and offer more personalised services. In some cases, we may allow advertisers or other third parties to place cookies on our Website to provide personalised content and services. In any case, your use of our Website serves as your acceptance of the use of this type of cookie. If cookies are blocked, we cannot guarantee the functioning of such services.
3. Analytical cookies for statistical purposes and measuring traffic: these cookies gather information about your use of our Website, the pages you visit and any errors that may occur during navigation. We also use these cookies to recognise the place of origin for visits to our Website. These cookies do not gather information that may personally identify you. All information is collected in an anonymous manner and is used to improve the functioning of our Website through statistical information. Therefore, these cookies do not contain personal data. In some cases, some of these cookies are managed on our behalf by third parties, but may not be used by them for purposes other than those mentioned above.
4. Advertising and re-marketing cookies: these cookies are used to gather information so that ads are more interesting to you, as well as to display other advertising campaigns along with advertisements on the Website or on those of third parties. Most of these cookies are “third party cookies” which are not managed by us and, because of the way they work, cannot be accessed by us, nor are we responsible for their management or purpose.
5. Social cookies: these cookies allow you to share our Website and click “Like” on social networks as LinkedIn and YouTube. They also allow you interact with each distinct platform’s contents.
How to Manage Cookies in the Browser?
- - Internet Explorer: Tools -> Internet Options -> Privacy -> Settings.
- - Firefox: Tools -> Options -> Privacy -> History -> Custom Settings.
- - Chrome: Settings -> Show advanced options -> Privacy -> Content settings.
- - Safari: Preferences -> Security.
What Are Cookies Used For?
1. The collection, maintenance and processing of personal data in order to create and maintain the contractual relation established for the provision of the Service requested by the User and/or Customer, in all its phases and by way of any possible integration and modification.
2. The sending of information via email or phone relative to the established contractual relationship, including any communication relating to modifications thereof.
3. Compliance with legal obligations and current law.
4. The collection, maintenance and processing of data to carry out anonymous, aggregative statistical analyses.
5. The Data Controller’s transmission – in cases permitted by law and except where the User and/or Customer has denied his consent – of advertising material via email or other equivalent electronic communication regarding similar or complementary products to those offered on the Website; on some occasions, the Data Controller may send the User a personalised version of the aforementioned advertisement materials.